
Wal-Mart is pushing their well-designed, good quality generic brands. Thus, the Name Brands of America panic, the hallways of their offices filled with the screeching stampeding of a workforce coddled into thinking the consumer masses will buy your name brand as long as there is a fun graphic or commercial on the air about it.
I guess you can’t rely on 50+ years of consumer/company history to keep consumer loyalty. My, aren’t us consumers just fucking ungrateful to Nabisco and company.
National Name Brands once stood for quality – the idea that, each box would be the same as the last. It was helped that most generic competitors just looked a good deal crappier than the Name Brands there were trying to clone. No, no Silver Shark crackers for my family, thank you!

Then came the Recession, and us consumers are telling the pollsters that we aren’t really planning to come back to the Name Brands once things get sunnier.
Essentially, people are recognizing that the extra 50 cents we’ve spent for the name brands, is just 50 cents of marketing. If the cheaper generics can offer an equally pleasing package, witha product that makes you want to NOM NOM through the whole bag anyway, then one has no reason to support the name brands.
In this atmosphere, here I come, trying to break into the advertising game. I have the challenge of working with a smarter, savvier consumer to convince them that they should drop those 50 cents. Afterall, If that 50 cents is marketing, then I better do a good job of it.
What the Name Brands can do, and a select few are doing, is giving consumers Utility.
Kraft is my Big White Knight, because:
-Their website, Kraftfoods.com, isn’t just a company page listing their products – it’s a deep den of recipes.
-The iFood Assistant App. A couple of bucks and you have hundreds of recipes at your thumb-tip. Stumped at the Supermarket of what to make for dinner that night? Give the iFood Assistant 2 minutes of your time, and you have a recipe and a shopping list all ready to go. For the working mum on a budget, this is highly useful.
Here is Mark Stewart, the VP of Global Media at Kraft, says it best in 3 minutes on this Advertising Age Video.
Companies who give value to their customers will keep buying their products. Make us appreciate you and love you.
This makes my job a lot less about writing witty headlines, and a lot more trying to best serve a consumer’s needs. And if I’m lucky (read: good enough) they’ll buy my brand.
I’ve… got a lot of work to do.